|
Concord Customer Support
Concord provides an extra element of peace of mind to its reliable IP fax services
with its comprehensive customer support operation. Knowledgeable support staff are
available to resolve any technical support issues. Our online support library provides
a resource for reference and self-help information. At Concord, we are committed
to the highest level of Customer Support. You can also reach us direct by email
or phone.
Concord Technical Support
Customer Service/Technical Support
|
|
|
|
Phone
|
1-800-792-0329 or
|
|
|
206-441-3346
|
|
|
|
Hours
|
Monday-Friday
|
|
|
6 a.m.-5 p.m PT
|
|
|
9 a.m.-8 p.m ET
|
|
|
|
Email
|
Concord Service (for billing
questions) or Concord Tech Support
(technical support or questions related to product use)
|
If you are experiencing a service outage outside of the hours of operation, please
leave a message with our on-call staff and they will be alerted immediately.
|
Toll-Free, US & Canada
|
+1(800) 214-2377
|
|
International
|
+1(206) 973-5262
|
|
Email
|
Concord Service Outage
|
Other issues should be directed to customer service during normal business hours.
|
|
|
Concord Product Documentation
Concord product documentation is available online for viewing and downloading. All
files require a current version of Adobe Acrobat Reader. By clicking here, you will
be directed to our data sheets, case
studies and white paper page.
|
|
|
|
Concord FAQs
|
|
|
|
Please click here to access our FAQs
|
|
|
|
Concord User Guides
|
|
|
|
Please click here to access our user guides
|
|
|
|
Additional Information and Resources
To learn more about the services Concord Fax Online offers, please visit our Mid
to Large Business Solutions, or our Personal Productivity Solutions.
|