Concord Fax Customer Support
Concord Fax support adds peace of mind to our reliable IP fax services with its comprehensive customer support operation.
Our knowledgeable support staff is available to resolve any technical support issues. With the online support library you'll be able to find resources and self-help information.
At Concord, we are committed to the highest level of Customer Support. Our Network Operations team monitors our network and infrastructure 24x7, while our Customer Service team is available via phone or email between the hours of 9am and 8pm Eastern standard Time.
Concord Fax Online is the most comprehensive fax solution we’ve utilized. They provide what any business would expect from an online fax service; quality products, competitive pricing, high availability and exceptional customer service. Our decision to switch from our previous fax service provider to Concord proved to be a logical business move.
Call or email Customer Service and Technical Support.
Get answers to some of the most common questions.
We provide all our documentation online as PDF files.
Learn by watching our series of "how-to" videos.
Looking for a plug-in or api. Check out our downloads.
Our webinars cover the underlying technology behind IP fax, including security and redundancy of our network.