Concord Fax Enables Any E-mail Client to Handle Faxes

The Concord Fax solution delivers reliable faxing without the fax machine, the paper, and the fixed location of the phone line. Email users receive faxes in the form of email messages, with all of the convenient features of email including viewing, printing, forwarding to another address or fax number, and importing into other applications. Users of Concord Fax services never have to worry about losing an important fax message, compromising confidentiality, busy phone numbers or malfunctioning hardware. Faxes can be retrieved wherever and whenever email can be accessed - including mobile devices!

Concord offers three packages for the individual consumer, including Fax Premier, Fax Pro, and Internet Fax for Microsoft Office, each designed to fit the needs and budget of the single person office or small business team. Individual users of Concord Fax services enjoy the same reliability and security as our corporate customers, supplemented by outstanding and attentive customer service.

Here's how receiving a fax works:

A personal fax number is linked to a user-designated email address. Concord customers can choose either local or toll-free numbers in the United States and several other countries. Faxes are sent to the user’s personal number in typical fashion, but arrive in the user’s email inbox as attachments to messages, ready to access anytime, anywhere.

Here's how sending a fax works:

Sending a fax begins by composing an email message. You attach the document you want to fax, then address the mail to the fax number of the recipient. Once sent, the mail arrives on Concord’s secure, global network, where it is converted to a faxable format and transmitted to the destination fax machine anywhere in the world

End User Benefits

• Individual, unique local fax numbers for direct delivery.
• Ability to receive multiple faxes simultaneously — the fax number is never busy.
• Fax documents can be deleted, printed, forwarded or stored electronically.
• Faxes may be conveniently retrieved anywhere and anytime users have access to email.
• Eliminates document handling errors such as lost pages, improperly collated pages, mistaken document pickups, and improper delivery through interoffice mail.
• Private - unintended recipients cannot view message content.
• Eliminates equipment such as fax machines, fax servers, fax boards, and fax software
• Comprehensive usage reports capture details of all fax activity, providing valuable information for cost allocation and expense analysis.