Secure Fax

Fax remains a critical form of communication for various industries on a local, national and international level.

Although companies rely on fax communication to be reliable, efficient and cost effective, security and confidentiality of data exchanged internally and externally remain equally crucial when running a successful business.

Concord Secure Fax Online is essential to businesses needing to comply with the assigned rules by healthcare, legal and financial organizations - as well as government agencies.

Testimonials & Case Studies

Concord Fax Online is fast, easy and reliable. Our assistants and back office staff are in complete control of their faxes conveniently from their desks. From an IT perspective, there is no hardware or software maintenance expense. It’s by far the best fax solution we’ve ever come across, a practical business investment.

Tim Dasch | Tim Dasch, CIO at Cooper & Scully, P.C.

Physical & Application Security

Concord utilizes multiple, geographically dispersed data centers and have eliminated all single points of failure in the platform. An entire data center could be taken out of service with no service interruptions for our users.

Our data centers utilize biometric and key card access in secured and guarded facilities.

Access to Concord data centers is logged and limited to essential Concord personnel.

Concord uses unique username and passwords with high complexity requirements for secure fax. Access is strictly limited and all logins and actions are logged. Concord follows strict update procedures and uses state of the art intrusion prevention and detection technology and enforces strict anti-virus policies across its network.

Industry Mandated Compliance

Concord Fax Online is an online Secure Fax service that fully supports compliance with HIPAA and PCI DSS standards. Meeting these industry mandated regulations with Fax Online is easily achieved and the platform can be configured uniquely for different needs to ensure compliance whilst retaining productivity and flexibility.

With inbound faxes being delivered to a user’s e-mail account, Concord supports privacy in the office by limiting access to secure fax documents to specific, authorized users.

Encryption & International Considerations

Concord uses 2048 bit or stronger RSA keys to protect customer data on the internet.

Concord is also compliant with the guidelines for the US-EU Safe Harbor and the US-Switzerland Safe Harbor framework.

Benefits of Concord Secure Fax Online

• No startup costs
• Pay only for services used
• Eliminate costs associated with traditional fax hardware, software, maintenance and analog phone lines
• Consolidate all disparate fax technologies (fax machines, MFP’s, application faxing, desktop faxing and integrations) into one Cloud Fax platform.
• Concord provides the highest uptime and page completion rates in the industry and our multi-layered redundancy ensures that your fax service is Online. All the time.
• Local DIDs in almost every major US city and internationally
• Support from skilled and knowledgeable customer service experts (In-house & US-based) 24/7