Mission Critical Network Architecture
Concord's Fax Online Service
While hosted e-mail can provide a number of benefits in comparison to running an e-mail server; Concord's Online Fax Service offers advantages that simply cannot be achieved with a customer premise based solution.
For example, Concord provides virtually unlimited fax capacity whenever it is needed.
Concord's network is designed to make sure that our fax numbers are never busy and always ready to take calls for our clients.
Concord's data centers and network provide the perfect solution to meet the most stringent business continuity requirements and are in full compliance with all common security and privacy requirements.
Exceptionally High Availability
Concord Fax Online is architected for exceptional high availability and is designed from its core to be resilient to outages.
The Concord network not only provides complete active-active redundancy for outbound calls, but also for inbound calls and each data center is independently scaled to exceed the requirements of our absolute peak traffic demands.
Concord utilizes multiple, geographically dispersed data centers and have eliminated all single points of failure in the platform. An entire data center could be taken out of service with no service interruptions for our users.
Concord continues to innovate and push the limits to maintain a higher successful call completion and page completion rates.
Intelligent Route Optimization (IRO)
To this end we have recently patented our Intelligent Route Optimization (IRO) technology. Intelligent Route Optimization provides two distinct benefits for Concord Fax Online customers.
- Firstly, it is capable of adapting quickly to the changing needs in the overall phone network (for example a temporary outage with a particular carrier in downtown Chicago) and ensuring that call paths are optimized to complete the fax transmission wherever possible.
- Secondly, IRO also learns from past calls and uses that information to set up future calls to particular fax numbers with a perfect combination of multiple supporting technologies to ensure that the various aspects of the fax call are aligned in the most efficient manner to ensure the highest likelihood of completing the call uninterrupted. All this combines to ensure that we have the highest successful call completion rate in the industry.
Give us a call today (Toll Free: 800-792-0329) and talk to one of our experts.
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