Concord Fax Online

Online Fax Service for Medium to Large Enterprises

Concord Fax Online provides hosted fax capabilities with unparalleled reliability, security and speed.

As a proven leader in the Cloud Fax industry we provide a comprehensive solution which includes operational support of online faxing without any capital investment.

Concord Fax Online integrates with any e-mail enabled application and makes full use of your existing IT infrastructure.

Our Fax Online service integrates with Microsoft's suite of products. We have one of the strongest Microsoft fax integrated technologies in the online fax marketplace.

Testimonials & Case Studies

Concord Fax Online solutions is saving us 60% over our previous process. I am very happy with the service they provide. From an IT perspective, it's really easy to support.

Lorraine Spencer | IT Manager at John Hopkins University School of Medicine CME

Extensive Features to Support Fax Consolidation

Our online fax capabilities are designed to meet the most demanding business fax requirements.

• Huge inventory of Local and International DID and Toll-free numbers available
• Keep your existing fax numbers (porting)
• Send or Receive faxes from any email client with Fax to Email or Email to Fax
• Custom integration for Microsoft Office (including Microsoft Outlook)
• Comprehensive online administration and reporting portal
• Concord Fax web services API for extensive customization and integration
• Full-service technical support and customer service
• Redundant, geographically distributed high availability network
• Fast and simple to deploy across multiple locations, users, and platforms
• Desktop fax solution that includes fax-to-email, email-to-fax and print-to-fax
• Production fax solution for high-volume documents such as purchase orders, invoices, etc.

Mission Critical Network Architecture

The Concord Fax network is one of the most modern in the industry and has been architected from the ground-up to ensure unprecedented uptime and service availability guarantees along with industry leading successful call and page completion rates.

Our network is focused on the needs of our most demanding users, for whom the reliability for their fax transactions tie directly to their bottom-line or, in some cases, the lives and care of their patients.

Our customers trust us with their most important written communications.

Concord Fax Network Details

Security

Security has always been a priority for Concord as well as its customers. For this reason, Concord supports encryption for all communications to and from Concord’s fully-secured data centers, guaranteeing secure communications which meet the most stringent requirements.

This is an especially important topic for financial, healthcare, insurance and legal industries where fax security is mandated and strictly enforced. A dedicated fax machine locked in a room no longer qualifies as a "secure" fax solution.

One reason Concord Fax Online is the most secure solution is because information sent through our online fax service is encrypted and requires authentication of the sender and receiver of a fax.

By the same token, Concord’s network architecture is flexible enough to accommodate internal corporate policies (features such as specific fax cover pages or file formats) or to ensure compliance with industry requirements.

Learn More About Secure Fax