Fax Online is a Cloud Fax Solution intended for mission-critical and secure fax communication.
Whether its emergency 911 communications between an ambulance and hospital, international currency trading, or getting 10,000 online pizza orders confirmed with stores before the crust gets cold – our customers trust our fax solutions with the communication that matters most to them.
With our cloud faxing, all the faxes you sent or received are right there in your email (on any of your devices). We take care of your customized coversheets and handle retries to ensure your fax goes through. Delivery notifications confirm this. Access reports and billing info in your own web portal.
The Concord Developers Portal provides access to code samples, best practices, and detailed documentation on the various API faxing solutions. Better yet, our Professional Services team is always available to assist if needed.
Our multi-layer redundant architecture eliminates single points of failure so outages can be quickly isolated without ever affecting service for our customers. Even scheduled network maintenance is typically completed without requiring any downtime. Here is more detail about HIPAA & PCI DSS Fax Standards.
With Concord's fax solution you have the ability to keep your existing fax numbers or let us provision new numbers almost anywhere in the world. We'll support you every step of the way to ensure complete success. Training videos aid you in your deployment to cloud faxing and we’ll help you get the platform configured and optimized to your exact business needs.
Our U.S. based support staff averages over 10 years of personal and caring customer service. Nothing stands in the way of a perfect experience for you and your faxes. Performance is monitored 24/7 and real-time customer service is available 9AM – 8PM EST.