About Concord Technologies & Our Company History | Concord Tech

Company History

Transforming the future of documents and data

We are on a mission to help organizations manage their documents and data more intelligently and efficiently to drive better business outcomes.

Concord was built on a simple principle: make the exchange of critical information more secure, reliable, and accessible to improve business and patient outcomes. Over the last 25 years, we have grown from a modest Seattle-based business to an industry-leading provider of secure document exchange solutions, trusted by some of the largest healthcare organizations in the world.

Today, we are responsible for sending and receiving millions of documents each day and helping organizations transform the unstructured data on those documents into structured data that empowers informed decisions.

Our Story

1996

Concord Technologies opens its doors in Seattle
1996

2005

Two new data centers open—a big leap forward in enhancing our reliable enterprise-grade fax platform
2005

2012

Commitment to security and compliance fuels ongoing growth among healthcare organizations
2012

2018

New AI-driven features enhance customer service and advance document management and data capture
2018

2019

CEO Chris Moore wins the prestigious EY Pacific Northwest Region Entrepreneur of the Year award
2019

2022

Intake and Referral Processing introduced—building on our more than 20 years of healthcare experience, we introduced a built-for-purpose clinical application to dramatically improve the critical intake and referral management process, improving the productivity of intake teams and speeding the access to care for patients
2022

2023

New milestone reached: over 3 billion pages of protected health information processed each year

2023

2024

Concord Technologies acquired Biscom to become the new leader in the Secure Communications industry. Concord continues to fulfill document exchange and workflow automation needs, including Enterprise Fax, Secure File Transfer, and AI-driven Document Automation.

2024
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pages per day

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uptime

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years of experience

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customer retention rate

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Interested in being a part of Concord’s future?

Join our team for your next great adventure.
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